Integration challenges in the logistics branche

Logistics; deliver the right goods, at the right time, at the right location, for the right price and service.

Logistics is more than just transport from one place to another. It is a collective term for everything that involves organizing, planning, managing and executing a flow of goods from the first to the last phase.

The most up-to-date and emerging form in logistics is outsourcing through Fourth Party Logistics (4PLs). A 4PL is a chain director who often seeks the best solution for the customer’s supply chain without his own equipment (such as trucks). In this process, third parties and partners are engaged to carry out transport, storage, VAL, but often also planning and inventory management. The 4PL directs the supply chain activities of the customer and is the only point of contact. “Four” does not necessarily mean that four parties are involved, but the originator of the term wanted to indicate that it concerns logistics services at a higher level.

74% of the delay in the logistics chain is caused by incomplete or incorrect information. “That must be better. If we want to do this well, we need to know the following from each other: who goes when, why, how, with what and where.”

The logistics chain and information provision

Logistics is accompanied by information exchange. This is necessary to control the process. Examples of this information exchange: an order, a status message, a schedule, customs documents, traffic information, etc. If there is no integrated goods flow control, the various links function more or less “independently” of each other and it is impossible for a chain director to steer everything in the right direction.

Information Management

To properly manage all logistics processes, it is very important to properly process the information flows. Where, when and how should the goods be delivered? The logistics depend on good organization.

With integrated goods flow control, the various information flows are interconnected.

Data integration

It is clear from the above that there are many data flows. Very many systems that need to communicate with each other and need each other’s data. All these systems also deliver the data in various formats and this data is not always complete. By using Dovetail it is possible to always have all the data that is needed complete and in the correct format.

Integration challenges

For many organizations there is still a major challenge in integrating all data. We have listed a number of common challenges.

Integration challenges in the logistics branche

Partners in this branche:

Reference cases in this branche:

Veelgebruikte systemen in deze branche:



The migration of existing systems and the integration with other systems within the application landscape drove Janshen Hahnraths’ need for an Enterprise Service Bus (ESB).

More reference cases


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